📦 Free delivery within Freetown & Lungi Call us: +232 72 120 659
Order Tracking

Where's Your Package?

Enter your Order ID from the confirmation email or WhatsApp message you received after payment.

Track your delivery

Your Order ID looks like pi_3QxXXXXXXXXXXXX and was sent to your email after checkout.

Order ID

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In Transit
Carrier —
Tracking Number —

Shipping History

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    Frequently Asked Questions

    Your Order ID was included in the confirmation email sent to your inbox after payment, and also in the WhatsApp message from our team. It starts with pi_ followed by letters and numbers.
    Standard delivery from China typically takes 10–20 business days to Sierra Leone. Express options may be available for some products. Once your item ships, tracking events will appear here within 24–48 hours.
    Tracking often shows no updates for several days while the package is in transit between countries. This is normal. If it has been more than 25 days with no update, please contact us on WhatsApp.
    Yes. If your order does not arrive within the estimated delivery window, contact us on WhatsApp at +232 72 120 659 and we will arrange a replacement or full refund.
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